Website Usage Terms and Conditions

Welcome to at1AESTHETICS. By accessing and using this website, you agree to comply with and be bound by the following terms and conditions, along with our privacy policy. If you do not agree with any part of these terms, please refrain from using our website.

The terms “at1clinic.com,” “us,” and “we” refer to the owner of the website, while “you” denotes the user or viewer of our website.

Terms of Use:

1. The content on this website is for general information and use only. It may change without notice.
2. This website employs cookies to monitor browsing preferences.
3. We and third parties do not provide any warranty or guarantee regarding the accuracy, timeliness, performance, completeness, or suitability of the information and materials found on this website. Your use of such information is at your own risk.
4. Your use of information or materials on this website is entirely at your own risk. We are not liable for any inaccuracies, errors, or the suitability of products, services, or information.
5. The material on this website is owned by or licensed to us, and reproduction is prohibited without following the copyright notice.
6. Unauthorised use of this website may lead to a claim for damages or be considered a criminal offense.
7. Links to other websites are provided for convenience, and their inclusion does not imply endorsement. We are not responsible for the content of linked websites.
8. Your use of this website and any disputes arising from it are subject to the laws of England, Northern Ireland, Scotland, and Wales.

Clinic Terms and Conditions

Cancellation Policy: Clients must provide a minimum of 48 hours’ notice to cancel appointments. Failure to do so or missing an appointment results in the forfeiture of any previously paid deposit. Cancellations or missed appointments for package and course bookings outside the designated notice period will also be forfeited.

Deposits: All deposits are non-refundable but can be applied to completed paid bookings. In case of missed or untimely cancellations, any deposit paid will be forfeited.

Refunds: We do not offer refunds for treatments, but concerns are taken seriously. Unopened, full-priced product returns may be eligible for a refund; opened products and discounted items are non-refundable. Partially utilised paid packages are not eligible for refunds but can be applied to other treatments or products. Treatments or courses paid for will not be refunded due to Covid-19 but will be honored.

Gift Vouchers: Valid for 12 months from purchase, our gift vouchers are not exchangeable for cash or eligible for refunds. They may be redeemed for any treatment or product.

Lateness: We reserve the right to cancel an appointment if a client is more than 15 minutes late without notice. In such cases, the deposit paid will be forfeited, or for package bookings, the booked treatment session may be forfeited.

Client Consultations: Prior to any appointment, clients must complete consultation and consent forms. These forms, sent electronically for convenience, adhere strictly to GDPR guidelines and are confidential.

Age Restrictions: Services are available only to individuals over 18 unless otherwise specified. For treatments booked for individuals under 18, parental or guardian consent is required.

Pricing, Offers, and Promotions: We retain the right to adjust pricing without prior notice. Offers and promotions are available for a limited time as advertised and can be purchased during the promotional period for later redemption.